Privacy Policy | DC Insurance

Privacy Policy

We take your privacy seriously. Here's exactly how we handle your information — in plain language.

Effective Date: January 1, 2026 Last Updated: April 2026 Applies To: DCInsuranceAgency.com

The short version: I don't sell your information. I don't share it with third parties for marketing purposes. What you share with me stays between us and is only used to help you find the right coverage.

1. Who We Are

DC Insurance is operated by Denton Casey, an independent licensed health insurance agent based in Middle Tennessee. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit this website or contact us about insurance coverage.

If you have questions about this policy, you can reach us at denton@dcinsuranceagency.com or 615-513-0313.

2. Information We Collect

Information You Provide Directly

When you fill out a contact form, book an appointment, or reach out by phone or email, we may collect:

  • Your name and contact information (phone number, email address)
  • General location (city or zip code, for coverage research purposes)
  • Employment status or self-employment situation (if you share it)
  • General health or coverage questions you choose to share
  • Preferred contact method and availability

Information Collected Automatically

Like most websites, this site may collect basic technical information when you visit, including:

  • Browser type and device type
  • Pages visited and time spent on the site
  • Referring URL (how you found us)
  • General geographic region (not precise location)

This information is collected through standard web analytics and is used solely to understand how visitors use this site so we can improve it. We do not use it to identify you personally.

3. How We Use Your Information

Information you provide is used only to:

  • Respond to your questions and follow up on coverage inquiries
  • Research and compare health insurance options for your situation
  • Schedule and conduct consultations
  • Send you relevant information you've requested (quotes, plan comparisons, etc.)
  • Comply with applicable insurance regulations and licensing requirements

We do not use your information for automated marketing campaigns, unsolicited outreach, or any purpose unrelated to helping you with health insurance.

4. Information Sharing

We do not sell, rent, or trade your personal information. Period.

The only circumstances under which your information might be shared with a third party include:

  • With your permission: If you ask us to submit an application or quote request to a specific insurance carrier on your behalf, we will share only the information necessary to do so.
  • Service providers: We may use tools (such as scheduling software or email platforms) that process your data on our behalf. These providers are not permitted to use your information for their own purposes.
  • Legal requirements: If required by law, regulation, or a lawful government request, we may be required to disclose certain information.

5. Insurance Carrier Interactions

As an independent insurance agent, when we work with you to apply for coverage, we will facilitate the submission of an application to the relevant insurance carrier(s) on your behalf. Each carrier has its own privacy policy that governs how they handle the information you submit through them. We encourage you to review the carrier's privacy policy before completing any application.

As required by applicable insurance regulations, we comply with all state and federal laws governing the privacy of insurance consumers, including applicable provisions of Tennessee insurance law and the Gramm-Leach-Bliley Act (GLBA).

6. Data Security

We take reasonable precautions to protect the information you share with us. Contact form submissions and email communications are transmitted using standard security protocols. We do not store sensitive personal health or financial information on this website.

No method of electronic transmission is 100% secure. If you have concerns about transmitting sensitive information, you're always welcome to call us directly at 615-513-0313.

7. Cookies and Tracking

This website may use cookies — small text files stored on your device — to improve site functionality and understand how visitors use the site. You can disable cookies in your browser settings. Doing so may affect some website features but will not prevent you from accessing information or contacting us.

We do not use cookies to track you across third-party websites or serve you targeted advertisements.

8. Third-Party Links

This website may contain links to external sites (such as insurance carrier websites or scheduling tools). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Your Rights and Choices

You have the right to:

  • Ask what information we have about you
  • Request that we correct inaccurate information
  • Ask us to delete your information (subject to any legal obligations we may have to retain records)
  • Opt out of any future communications from us at any time

To exercise any of these rights, contact us at denton@dcinsuranceagency.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of this website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

Denton Casey — DC Insurance

615-513-0313

denton@dcinsuranceagency.com

Mon–Fri 8am–5pm · Sat 9am–2pm · Middle Tennessee